Return Policy

Hassle-Free Returns, with a Few Guidelines
At Gym-Ratzz, we want you to love your gear. If something’s not right, here’s how we handle returns.
  1. Eligibility for Returns
    • Items must be returned within 30 days of delivery.
    • Products should be unused, unworn, and in their original condition with tags attached.
  2. How to Initiate a Return
    • Email us at support@gym-ratzz.com with your order number and reason for the return.
    • We’ll provide instructions for sending your item back.
  3. Return Shipping Costs
    • Customers are responsible for return shipping costs.
    • We recommend using a trackable shipping method to ensure your item reaches us.
  4. Refunds
    • Refunds are processed within 5 business days of receiving the return.
    • Original shipping charges are non-refundable.
  5. Exchanges
    • If you need a different size or style, please initiate a return and place a new order.
  6. Non-Returnable Items
    • Final sale items, gift cards, and worn merchandise cannot be returned.